Privacy Policy

Effective Date: March 06, 2025

1. Introduction

Ellofant ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website ("Site"). By accessing or using our Site, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Register or create a user profile on our Site.
• Subscribe to newsletters or other communications.
• Participate in surveys or provide feedback.
• Contact us for support or inquiries.

The personal information we collect may include:

• Name
• Email address
• Phone number
• Mailing address
• Job title and company name
• Any other information you choose to provide

3. Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Pages you visit and the time spent on those pages
• Referring website
• Geolocation data

This information helps us understand how you use our Site and improve your experience.

4. Use of Your Information

We may use the information we collect for various purposes, including:

• To provide, operate, and maintain our Site.
• To improve, personalize, and expand our Site.
• To understand and analyze how you use our Site.
• To develop new products, services, features, and functionality.
• To communicate with you for customer service, updates, and promotional purposes.
• To detect, prevent, and address security or technical issues.

5. Disclosure of Your Information

We do not sell your personal data. However, we may share your information in the following situations:

• With third-party service providers to help us operate our Site.
• To comply with legal obligations or respond to lawful requests.
• To protect our rights, privacy, safety, or property.
• In connection with a business transfer, such as a merger or acquisition.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how users interact with our Site. Cookies are small text files stored on your device that help us recognize you and tailor your experience based on your preferences.

Cookies serve several purposes, including but not limited to:

• Essential Cookies: These are necessary for the operation of our Site. They enable core functionalities, such as user authentication and security features.
• Analytical and Performance Cookies: These cookies help us analyze how visitors interact with the Site, including which pages are visited most frequently and how users navigate through the content.
• Functionality Cookies: These allow us to remember choices you have made, such as language preferences or previously entered information, to provide a personalized experience.
• Advertising and Targeting Cookies: These cookies track browsing habits and are used to deliver relevant advertisements based on your interests.

We may also use third-party services, such as Google Analytics, to collect information about how visitors use our Site. These third-party providers may use cookies to track your browsing behavior across different websites.

You have control over how cookies are used on your device. Most web browsers allow you to manage, block, or delete cookies through the browser settings. However, please note that disabling cookies may impact your experience and limit certain functionalities of our Site.

For more details on how we use cookies, how you can manage them, and your choices, please refer to our Cookies Policy.

7. Data Security

Ellofant is committed to protecting the confidentiality and integrity of your personal information. We implement a combination of technical, administrative, and physical security measures designed to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

Some of the security measures we use include:

• Encryption: We use industry-standard encryption protocols to secure sensitive data.
• Access Controls: Only authorized personnel have access to personal data, and we enforce strict authentication and role-based permissions.
• Regular Security Audits: We conduct periodic security assessments and vulnerability testing to identify and mitigate potential risks.
• Firewalls and Intrusion Detection: Our systems are protected by firewalls and monitoring tools to detect and prevent unauthorized access.
• Data Minimization: We only collect and retain the data necessary for our legitimate business purposes.

While we take extensive precautions to protect your data, it is important to understand that no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

8. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

• The right to access and obtain a copy of your personal data.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal data.
• The right to opt out of certain data processing activities.

9. Third-Party Links

Our Site may contain links to third-party websites, services, or applications that are not operated or controlled by Ellofant. These links are provided for your convenience, and their inclusion does not imply endorsement, sponsorship, or affiliation with the respective third parties.

When you click on a third-party link, you will be directed to their website, which is subject to its own terms, privacy policies, and data collection practices. We do not have control over, nor do we assume any responsibility for, the content, security, or privacy practices of these external websites. This includes how they collect, store, use, or share your personal information.

We strongly encourage you to review the privacy policies, terms of service, and security measures of any third-party sites before providing them with your personal information. If you choose to engage with any external links, you do so at your own risk.

10. Retention of Data

Ellofant retains your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, including providing you with our services, complying with legal obligations, resolving disputes, and enforcing our agreements.

The length of time we retain your data depends on various factors, including:

• Legal and regulatory requirements: Certain laws or regulations may require us to retain data for a specified period.
• Business operations: We may keep data for legitimate business purposes, such as fraud prevention, recordkeeping, or analytics.
• User requests: If you request the deletion of your personal information, we will honor your request, subject to applicable legal and operational considerations.

Once we no longer need your personal data, we will securely delete, anonymize, or archive it in accordance with industry best practices and applicable laws.

11. Changes to This Privacy Policy

Ellofant reserves the right to modify, amend, or update this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or industry standards. Any revisions to this policy will be posted on this page with a revised effective date.

If we make significant changes that affect how we process your personal data, we will provide notice through appropriate means, such as an email notification or a prominent notice on our Site.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your data. Your continued use of the Site after any updates are posted constitutes your acceptance of the revised Privacy Policy.